Gambling at MonsterWin Casino is a pastime. It won’t earn you a living, so set your limits and read these rules before you place a bet:
- Treat gambling as entertainment you pay for. It won’t make you money or fix a financial hole.
- Decide how much you’ll spend and how long you’ll play before you open a game.
- Bet only money you don’t need for rent, bills, groceries, savings or other everyday expenses.
- Never increase your stake or keep playing to win back what you’ve lost.
- Stay away from the games when alcohol, medication or anything else is clouding your judgement.
Account Control Tools
Your MonsterWin account has settings for tracking play, capping spending and limiting session length. Is gambling starting to eat into your money or your time with work and family? Support can put a temporary restriction on the account or close it for good.
Self-Exclusion
When keeping your gambling in check no longer feels possible, self-exclusion locks you out. You can block access for a set period or close the account with no reopening date. While an exclusion is active, don’t open another account or try to get back in using different personal details.
How to Request Self-Exclusion
Message customer support and tell us how long you want the restriction to last. We’ll apply it and confirm the account status back to you. If you can still log in, deposit or play after we’ve confirmed the exclusion, let us know right away.
Protection of Minors
You must be 19 or older to play at MonsterWin Casino, in line with the legal gambling age across most of Canada. Nothing we run is aimed at minors. Sharing a device with others at home? Keep your login private, sign out after each session, and switch off saved passwords and automatic login.
Support Services
Reach out for professional help if gambling is causing debt, stress, secrecy, arguments or trouble stopping. The Canadian and international services below run independently and can help players and their families:
- Responsible Gambling Council: A Canadian non-profit that helps you find a gambling counsellor and points to help lines and support services in your province.
- ConnexOntario: A free, confidential 24/7 help line at 1-866-531-2600 with support in more than 100 languages, plus referrals to local treatment providers.
- Lower-Risk Gambling Guidelines (CCSA): Practical limits to keep gambling lower-risk, along with a directory of provincial and territorial help lines across Canada.
- Gambling Therapy: Free online support in several languages, with confidential help and resources for players and their relatives worldwide.
Contact a support service the moment you notice signs of harm, whether it’s your own gambling or a family member’s. These organisations work independently from MonsterWin, so you can reach them directly without going through our support team.